What is the Affordable Connectivity Program?

The Affordable Connectivity Program is an FCC program that helps connect families and households struggling to afford internet service.

What Does the Affordable Connectivity Program Provide?

  • Up to $30/month discount for broadband service
  • Up to $75/month discount for households on qualifying Tribal lands

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Do I Qualify?

A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines or if a member of the household meets at least ONE of the criteria below:

  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
  • Participates in one of several Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal Head Start, Tribal TANF, or Food Distribution Program on Indian Reservations
  • Participates in the National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision
  • Received a Federal Pell Grant during the current award year
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income internet program

Check out www.fcc.gov/ACP for a Consumer FAQ and other program resources.

How Do I Enroll for the ACP?

This information will be reviewed for electronic verification. Additional information will be required if there are errors. This information includes a valid Driver’s License, Social Security Card, or Medicaid award letter, a prior year’s tax return, etc.

For More Information and to Qualify

1. Go to ACPBenefit.org to submit an application or print out a mail-in application.
2. Once you are approved for the Affordable Connectivity Program by the FCC. Download the following Co-Mo Connect applications for the ACP Program and print the applications out (ACP Registration & Consent Form is required):

ACP REGISTRATION FORMACP CONSENT FORM

If you are transferring services from another provider, you will have to fill out a Transfer form below:

ACP TRANSFER FORM

4. Fill out the Co-Mo Connect forms (ACP Registration & Consent Form is Required – Transfer Form, only if applicable) and submit with your approval letter from the FCC via any one of the following methods:
E-Mail to:
customerservice@co-mo.coop
OR
Mail to:
Co-Mo Connect, P.O. Box 220, Tipton, MO 65081
or
Deliver In-Person to our Tipton or Sunrise Beach offices

5. After you submit your application, Co-Mo Connect will reach out to you to set up your account.

If you have any questions about Co-Mo Connect’s portion of the ordering process, please call 844-99-FIBER, and one of our Customer Service Representatives would be glad to help you.

I Have Questions, Concerns or Complaints.

Please visit the Affordable Connectivity Program website at www.fcc.gov/ACP for a Consumer FAQ and other program resources, or call the ACP Helpline at 877-384-2575.

The Federal Communications Commission (FCC) has made a dedicated complaint process available to address subscriber issues concerning ACP enrollment or participating provider provisioning of ACP-supported services. The FCC’s Consumer Complaint Center for ACP can be found at: https://consumercomplaints.fcc.gov/hc/en-us or by calling 1-888-CALL-FCC (888-225-5322).