Spring Solar TV Outages: March 1-7
An astronomical phenomenon called a sun outage disrupts cable TV service twice a year – once in the spring and again in the fall. The next time this occurs it will be during the hours of 11 a.m. to 6 p.m. each day from Sunday, March 1 thru Saturday, March 7, 2020.
For those of you who are interested in astronomy, sun outages, sometimes called solar transits or sun fades, occur around the spring and summer equinoxes. At these times, the sun’s low path in the sky take it directly behind a communication satellite that transmits signals to a station on earth. The sun’s rays interfere with the signals between the communication satellite and the earth station.
Our subscribers may notice the effects of the solar outage — blocks or momentary freezing on your TV. You might even lose certain channels for a little while. Unfortunately, there is nothing we can do to prevent the mighty sun from interfering with your live TV viewing. The outages should last no longer than 10-15 minutes per day. It’s important to note that internet and phone services will NOT be impacted by these sun outages.
How will this affect me?
For about 10-15 minutes each day, at some point between 11 a.m. and 6 p.m., you may experience some degree of tiling, pixelation, poor audio, or other reception issues. The sun does NOT affect internet or phone services.
What should you do?
If you experience interruptions in your television service during the time frames listed above and the issues subside after a brief time, there is nothing you need to do.