Please understand that when you first see Co-Mo Connect contractor trucks in your area, it is just the first step of many before Co-Mo’s services can be installed and turned on at your home and/or business.
Here are a few milestones you can look for along the way to receiving our services in your home:
- Engineers working for Co-Mo Connect must draw up the plans for fiber-line construction in the area.
- When the plans are completed, then the construction job will be bid out to contractors.
- Once a contractor has been awarded, the construction date will be set, and fiber-line construction will begin. In the case of Barnett, all fiber-line construction is expected to be underground and along utility/right-of-way easements.
- Sign-ups will be opened to begin choosing Co-Mo services.
- Near the completion of the construction, you will be billed for your installation fee.
- After construction is completed, a Co-Mo Connect customer service representative will call you to set up an installation date. You will pay your installation fee at this time and on the date given, an installer will come to your home to switch on your internet/TV/phone service(s)!
- Congratulations and welcome to Co-Mo Connect Country!
Frequently Asked Questions
When will I start receiving internet/TV/phone services?
Construction has been completed in Barnett! Services are available now and the installation scheduling process is currently underway! You may see neighbors getting installed before you during this process.
When will I be billed for my installation fee?
You will be billed the $100 installation fee when your installation is scheduled for you.
What is the Connect America Fund (CAF)?
This project is being built due to a CAF award. What is a CAF award?
Broadband has gone from being a luxury to a necessity for full participation in our economy and society – for all Americans. For that reason, the FCC has adopted comprehensive reforms of its Universal Service Fund (USF) and Intercarrier Compensation (ICC) systems to accelerate broadband build-out to the approximately 23 million Americans (as of December 31, 2013) who lack access to infrastructure capable of providing 10/1 Mbps fixed broadband. This reform will expand the benefits of high-speed Internet to millions of consumers in every part of the country by transforming the existing USF into a new Connect America Fund focused on broadband.
Consumers everywhere – both urban and rural – will benefit. Reform will not only drive economic growth in rural America, but will expand the online marketplace nationwide, creating jobs and businesses opportunities across the country.
The Federal Communications Commission’s federal universal service high-cost program (also known as the Connect America Fund) is designed to ensure that consumers in rural, insular, and high-cost areas have access to modern communications networks capable of providing voice and broadband service, both fixed and mobile, at rates that are reasonably comparable to those in urban areas. The program fulfills this universal service goal by allowing eligible carriers who serve these areas to recover some of their costs from the federal Universal Service Fund.
For more on this program, please visit: FCC’s CAF Website